Fraud Disclaimer Policy


My Community Bank wishes to draw the attention of our customers and members of the general public to the risk of fraudulent activity by persons or organisations who seek to defraud customers and the general public.

We cannot rule out the possibility that our trading name, logo and/or address will be, or has been, used to try and defraud the public through false correspondence. This type of fraud may be via email, text message or by using a website, any or all of which purport to originate from My Community Bank.

We cannot prevent other parties from providing customers with false, unscrupulous and misleading information or which, by any other means, lead them to believe that there has been a change in bank account details. The fact that an email or message of any kind appears to come from MCB does not, of itself, guarantee that that message is legitimate.

My Community Bank strongly cautions the public against sending funds where they have been advised of a change of account details or been advised of different account details that those first advised by My Community Bank.

My Community Bank will have no liability whatsoever for any and all losses and/or damages suffered by anyone who falls victim to such deception. My Community Bank hereby disclaims all such correspondence and messages and warns its customers and the general public to disregard these and to exercise extreme caution at all times.

Our customers are strongly advised to contact us in case of any queries or concerns on: or 0203 375 0221