Contact

Call Us

Customer Service Team: 0203 375 0221
Financial Support Team: 0113 734 0492
Lines are open from 8am – 6pm
Monday to Friday

Please note our revised opening hours over the 2026 festive period:

Customer Service Team
24th December: 08:00 – 12:00
25th - 28th December: Closed
29th – 31st December: 09:00 – 17:00
1st January: Closed

Financial Support Team
24th December: 08:00 – 12:00
25th - 28th December: Closed
29th – 31st December: 09:00 – 17:00
1st January: Closed

Email Us

Customer Service Team: friends@mycommunitybank.co.uk
Financial Support Team: collections@mcb.lanternuk.com

Address

30 Churchill Place
Canary Wharf
London
E14 5RE

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